ACU - FAQ

How do I get more information about the university before commencing studies?
The best option is to attend Open Day in August every year. The next option is to attend
an orientation program for new students which are held two weeks before the start of the
academic year.

What happens to me if I become a permanent resident?
The student will need to re-apply as a local student from the subsequent semester of
enrolment. He/she will also have to pay HECS/local tuition fees from here onward.

What if I bring a family member to Australia?
It is recommended that the student check with the nearest Australian diplomatic mission
before doing so. He/she will be responsible for supporting all dependents and paying the
tuition fees of all dependent school-age children.

Will my qualification be recognised overseas?
Students should check with professional bodies in their home countries about course
accreditation.

Where do I go if I have a complaint?
The first person would be the course coordinator. Students should note that the
university has a formal procedure for handling complaints and there is also recourse to
an independent mediator.

Will my prior studies be credited towards my current qualification?
Students should bring as much information as possible about past studies undertaken for a
reasonable assessment to be made. This should include certified copies of academic
transcripts and English test results.